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Sam Fiorella
May 30, 2019
Why Brands Urgently Need ‘Owned Social Media’
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September 25, 2018
3 Best Examples of Influencer Marketing in the Insurance Industry to Borrow
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October 31, 2017
5 Steps to Conduct a Customer Experience Audit and Deliver Exceptional CX
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August 1, 2017
The Importance of Increasing Customer Loyalty
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June 13, 2017
20 Examples of Innovative Influencer Marketing Campaigns
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May 29, 2017
Extraordinary Customer Experience and How I Chose To Buy a Mercedes-Benz
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May 16, 2017
20 Unique Customer Experience Examples & Best Practices to Boost Your Brand
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May 4, 2015
Customer Loyalty Does Not Equal Customer Advocacy
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March 2, 2015
Your Business Doesn’t Need A Facebook Page
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October 6, 2014
Owning the Customer Experience is a Marketing Function
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September 24, 2014
The Principle of Reciprocity and Influence Marketing
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July 4, 2013
Customer Loyalty and Advocacy are Not Interchangeable Concepts
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