Customer Experience
How much are your top customers worth? Think about it. Often a company’s top 20% of customers contribute 80% of…
I am loyal to a particular brand of shampoo but the buck stops with me. I have an affinity to…
How much are your top customers worth? Think about it. Often a company’s top 20% of customers contribute 80% of…
I am loyal to a particular brand of shampoo but the buck stops with me. I have an affinity to…