Hootsuite, the most widely used social media management platform, has declared that the “age of experience” is over, and we’re…
Social Media
As customer service increasingly moves on to social media, it is now more important than ever to have a good…
Is there a future for public relations in the era of social media? Will influence marketing kill traditional PR? And…
I’ll start this post with the disclaimer that the title may be a little misleading. This article won’t argue that…